FAQ

What makes Proxess different from other Electronic Access Control systems?

Proxess is the only Electronic Access Control platform that natively manages all door types (Cylindrical, Mortise, Storefront, Exit Device) within a single software platform without requiring costly integrations or a dedicated IT network. It’s simple, secure, scalable, and affordable.

Do I need Wi-Fi or a building network to use this system?

No. Proxess works without requiring internet, local servers, or network infrastructure. You manage access via secure mobile credentials or optional DESFire EV2/EV3 badges and fobs—ideal for facilities that prefer physical credentials. No IT support required.

How is this better than using brass keys or keypad locks?

Brass keys offer 24/7/365 undocumented access control while creating ongoing costs and security risks due to lost keys, rekeying, and unauthorized duplication. Proxess eliminates these risks and provides audit trails, lock/unlock schedules, instant rekeying, remote management, and better control—all for a similar price to a traditional Grade-1 lock.

Who installs and services the system?

RightPath Security is Indiana’s Authorized Proxess Service Center. We offer full-service installation, commissioning, and support.


Prefer to install in-house? We provide free customer training and onboarding to support self-installation and internal service teams, ensuring long-term control and cost savings.

What types of facilities is this best suited for?

Our platform is ideal for schools, colleges, municipal buildings, industrial sites, hospitals, airports, and property management portfolios. Whether you manage one building or a hundred, we scale to fit. Anyone who demands Grade-1 locking hardware and is still issuing and retrieving a lot of brass keys can leverage the power of Proxess for their facilities.

What happens if a phone is lost or an employee leaves?

Digital credentials whether they’re digital or physical—can be instantly revoked, unlike physical keys or pin codes. This keeps your facility secure without costly rekeying.

Can I manage access across multiple sites or buildings?

Yes. The Proxess platform is built for multi-site, multi-building access control with a single, intuitive interface.

Is financing or a lease-to-own option available?

Yes. We offer flexible purchasing options including lease-to-own plans and extended service agreements tailored to your budget cycle.

What if I already have an Electronic Access Control system for my facility?

If you love your current wired EAC system, then we love it. We don’t want to disrupt it (unless you want to discuss a Proxess upgrade for those doors as well). However, we do want to disrupt your current interior access control system—the brass keys. 90% of your doors are on the inside and protected by 1860’s technology that doesn’t work for you today. With Proxess, you can bring all the benefits of your exterior EAC system to ALL your doors with our LOW COST + LOW COMPLEXITY solution.

How do I get started?

Schedule a free demo with us today. We’ll show you how the system works, answer your questions, and provide a quote tailored to your facility’s needs.